1 workplace injury every 3.6 minutes
3.6 per minute
Every new injury starts a medical, rehab, and claims pathway someone has to control
The injury response and care system for your team.
Workplace injury response in one place: triage, bookings, claims, and return-to-work support from a single call.
- 24/7 triage before small injuries turn into long claims.
- Appointments, paperwork, insurers, and providers coordinated for you.
- Unlimited advice, unlimited support, one fixed fee
Built to operate with all workcover & workers compensation schemes
Why it matters
Your recovery is hijacked by the system.
Care Network empowers you and your team with dedicated support throughout the entire recovery process.
99% of workers report a lack of care
99%
lack of care
What's happening here:
- No dedicated injury manager.
- Delayed return-to-work coordination.
- Legal and admin confusion.
1
Triage
Workers phone a dedicated number and get access to priority appointments at no cost to them.
2
Injury manager appointed
Every injured worker gets a dedicated injury manager who stays with them until full recovery.
3
Standards set
We set the standard for injury management and return to work from the first response.
4
Claim communication
Claim communication and return-to-work coordination stay clear, timely, and owned.
5
Worker and employer claim support
Both sides get practical support through the claim pathway, from paperwork to next steps.
6
Advocacy
When something goes wrong, you call us. We step in, fix the issue, and keep recovery moving.
Worker is recovered and back to work.
What happens next?
Every workplace injury requires dedicated care.
Unless someone owns the whole pathway, every next step turns into another internal decision.
Before Care Network
Without a single owner, your team picks up every step:
Triage decision
First aid, GP, physio, or urgent care?
Provider booking
Find the right appointment while the worker waits.
Certificates
Capacity, restrictions, duties, and notes.
Insurer updates
Keep the claim conversation moving.
Return-to-work plan
Build duties, timing, and follow-up around capacity.
Claim drift
Small delays become expensive moving parts.
With Care Network
One call system, entire recovery process handled.
Worker Incident
24/7 triage
Right care path
Appointments
Providers arranged
Return to work
Actionable plan
Outcome
Care delivered. Claim controlled.
Services
Everything after the injury event, coordinated in one place.
The Care Network gives the internal owner a system: triage, booking, injury management, return-to-work, insurer conversations, and premium strategy.
1
24/7 triage hotline
One number when someone gets hurt, any time, any state.
2
Early injury intervention
No delay in support.
3
Dedicated Injury Manager
One-on-one support.
4
Return-to-work coordination
Recovery alignment.
5
Claims advocacy
We talk to the insurer and providers on your behalf.
6
Premium reduction
Supported workers + shorter claims = lower premiums.
WorkCover premium
Are you paying too much for WorkCover?
We can review your invoice, renewal, wages declaration and activity profile to see whether a lower rate argument is available.
- Compare the code on paper to real duties on the floor
- First step: your invoice, renewal, and wages declaration
- You know whether chasing evidence is worth it before you commit
Who we can best help
Our Industries
Aged care
Asset-heavy and labour-intensive, with some of the highest claims frequency in the country. We were built for you.
NDIS and disability services
In-home work means injuries off-site, mid-shift, with no one to call. We are who you call.
Healthcare and mental health
Manual handling, vicarious trauma, complex claims. You get end-to-end coordination, not paperwork.
Logistics and distribution
Manual handling, loading, and shift work add up. When volume is high, you need injury response that closes files, not another spreadsheet.
Manufacturing
Plant floors mean sprain-and-strain risk and tight return-to-work dates. One number keeps the claim and the roster aligned.
Utilities
Field crews and network teams work in physically tough conditions. When someone is hurt, you need a response that is awake when they are on call.
Food production
Wet floors, pace, and roster pressure stack risk. We coordinate injury management so people and production lines both stay on track.
Don't see your industry?
Get in touch
Aged care
Asset-heavy and labour-intensive, with some of the highest claims frequency in the country. We were built for you.
NDIS and disability services
In-home work means injuries off-site, mid-shift, with no one to call. We are who you call.
Healthcare and mental health
Manual handling, vicarious trauma, complex claims. You get end-to-end coordination, not paperwork.
Logistics and distribution
Manual handling, loading, and shift work add up. When volume is high, you need injury response that closes files, not another spreadsheet.
Manufacturing
Plant floors mean sprain-and-strain risk and tight return-to-work dates. One number keeps the claim and the roster aligned.
Utilities
Field crews and network teams work in physically tough conditions. When someone is hurt, you need a response that is awake when they are on call.
Food production
Wet floors, pace, and roster pressure stack risk. We coordinate injury management so people and production lines both stay on track.
Don't see your industry?
Get in touch
Manufacturing
Plant floors mean sprain-and-strain risk and tight return-to-work dates. One number keeps the claim and the roster aligned.
Utilities
Field crews and network teams work in physically tough conditions. When someone is hurt, you need a response that is awake when they are on call.
Food production
Wet floors, pace, and roster pressure stack risk. We coordinate injury management so people and production lines both stay on track.
Don't see your industry?
Get in touch
Aged care
Asset-heavy and labour-intensive, with some of the highest claims frequency in the country. We were built for you.
NDIS and disability services
In-home work means injuries off-site, mid-shift, with no one to call. We are who you call.
Healthcare and mental health
Manual handling, vicarious trauma, complex claims. You get end-to-end coordination, not paperwork.
Logistics and distribution
Manual handling, loading, and shift work add up. When volume is high, you need injury response that closes files, not another spreadsheet.
Manufacturing
Plant floors mean sprain-and-strain risk and tight return-to-work dates. One number keeps the claim and the roster aligned.
Utilities
Field crews and network teams work in physically tough conditions. When someone is hurt, you need a response that is awake when they are on call.
Food production
Wet floors, pace, and roster pressure stack risk. We coordinate injury management so people and production lines both stay on track.
Don't see your industry?
Get in touch
Aged care
Asset-heavy and labour-intensive, with some of the highest claims frequency in the country. We were built for you.
NDIS and disability services
In-home work means injuries off-site, mid-shift, with no one to call. We are who you call.
Healthcare and mental health
Manual handling, vicarious trauma, complex claims. You get end-to-end coordination, not paperwork.
Logistics and distribution
Manual handling, loading, and shift work add up. When volume is high, you need injury response that closes files, not another spreadsheet.
Director obligations
Reduce the personal liability of directors.
Directors have two personal obligations when it comes to worker care: care and diligence, and shareholders' financial interests.
S. 180
Care and diligence
Met with Care Network: 24/7 triage, dedicated injury managers, and return-to-work coordination from day one.
S. 181
Shareholders' financial interests
Met with Care Network: Claim oversight, insurer management, and premium strategy so risk cost stays controlled.
Care Network helps you meet both obligations.
Every step Care Network provides creates a documented trail that shows directors acted on both obligations.
Experts in insurance
Backed by 20+ years of insurance experience.
CareNetwork is a product of THRISK - an Australian Financial Services Licensed entity (AFSL 341 546) with extensive experience in energy, marine, offshore, and other industries with high-injury incidences.
FAQ
Common questions about the Care Network.
Straight answers for ops teams, injury managers, and people building the case internally.
The Care Network is a fixed-fee injury management service for Australian employers. When a worker gets hurt, you call one number. We run triage, book treatment, assign an injury manager, coordinate return to work, and handle insurer conversations until the claim closes.
Employers with 50 or more staff in aged care, NDIS, disability services, healthcare, and home care. If you have workers in physical or care environments and work cover is already a line item you dread, you are a strong fit.
You pay one annual fee for unlimited use. Triage calls, injury managers, return-to-work planning, and claims advocacy are all included. No per-claim charges and no caps on how often you call us.
Your worker calls our 24/7 triage line. We assess the injury, book priority appointments at no cost to them, and assign a dedicated injury manager. From there we coordinate treatment, return to work, and all claim communication until recovery is complete.
No. Your broker handles your policy and renewal. The Care Network handles what happens after an injury: triage, treatment coordination, injury management, and claims advocacy. We work alongside your existing insurance setup.
We operate across all Australian work cover and workers compensation schemes, including WorkSafe Victoria, icare NSW, WorkCover Queensland, ReturnToWork SA, and WorkCover WA.
We focus on employers with 50 to 2,500 staff. We do not work with single-trade operators or large construction firms. If you are an ops or injury manager trying to fix a broken claims process, you are who we built this for.